In August, we received an inquiry from Jim in the United States, saying that he needed to find a brush for cleaning the medical device. The brush that purchased by other manufacturers had scratched the medical device, in order not to affect the experimental results, all the scratched medical devices have to be replaced, resulting in a huge loss. So, Jim asked us if we can make a medical device cleaning brushes » .
Our Gold Sales Customer Service responded within 1 minute after receiving Jim’s email. It was learned that the medical device was scratched because the previous brush had no cotton in the head, which made it very easy to scratch the medical device during cleaning. We recommend Jim to use the softer cotton threads and increasing the amount of cotton at the same time, to ensure a good cleaning performance and no scratches. Jim agreed and paid the sample fee. We sent him the medical device cleaning brushes in 3 days.
Five days later, Jim called and said that after repeatedly tested and he found no scratching. At the same time, he placed an order 20,000 pcs medical device cleaning brushes.
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